Most sales are final unless a mistake or error occurred on the part of Gleaux Fresh Skin & Beaute'. Promotional items and apparel can be returned within 30 days of purchase for an exchange or store credit.
Due to the nature of our skin, body and beauty products, we are unable to accept most returned items. If there’s an issue with your order or you are not satisfied, we will happily work with you to find a solution and advise next steps.
No returns will be provided or discounts will be provided for missed sales or expired coupon codes.
If your order is returned to us due to incorrect address or error on your part, there's a re-shipping fee that will be charged in order for us to reship your order. So do please check the address before completing your purchase.
If an item arrives damaged, please notify us within 5 days of receiving your order. You will be asked to send photos of the damaged item or packages, so please do not discard. Upon review, we will ship out a replacement item for you priority mail at no additional charge.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.