Shipping & Delivery
Shipping Policy
Free Standard Shipping is offered on orders $75+ after discounts.
Our orders are shipped and delivered on business days using the United States Postal Service (Monday through Friday, excluding major holidays.) Orders placed after Friday at 12:00 PM PST will be shipped the following business week. In the case of a holiday, orders are shipped on the next business weekday.
We kindly ask that you anticipate 2-3 days of processing your order and 3-7 business days for standard shipping once processed (depending on your shipping address). If the product is out of stock by the time of order process, please allow 5-10 business days for products to be processed and shipped out. If you are not wanting to wait, you will be given the option for a full refund and then will be notified when items are back in stock. When your order has been shipped, you will receive an email containing your order tracking information.
Terms of Delivery
If your tracking information states that your package was delivered and you have not received it, you must address this with the shipping provider. Gleaux Fresh Skin, LLC is not responsible for packages that are delivered. We do not issue refunds for packages that state "delivered".
Shipping Confirmation
Upon checkout, an email will be sent to you with a copy of your order. Please review your order for accuracy. Once your order has shipped, you will receive an additional email to confirm shipment of your order. The shipping tracking information will be included in that email so that you may check the status of the order at your convenience. Should you have any questions about your order status, please email us.
INTERNATIONAL SHIPPING
Note that there are restrictions on some products, and some products cannot be shipped to international destinations. All international customs, taxes, and other fees are the responsibility of the customer. The cost will vary by value and country, so please be aware of what to expect before purchasing. Refunds are not given if a package is refused due to customs fees or any other reason.